Hello Operator's Greatest Hits

My World of Software Private Equity

What Does An Operating Partner Do? Unpacking what it takes to do the weirdest job I've ever loved.

Let’s Get Real About Value Creation: My thoughts on the classic “PE playbook” and how our “it depends” approach to PE portfolio operations actually works.

The Weekly Sales Metrics Playbook: How our fund uses a "Less Data, More Often" approach to spot little sales and marketing problems before they become big ones.

What Kills Companies? A fun rant on the biggest threat to your business - and what seems to be true about every team that can't seem to get it together.

Becoming More Data-Driven

What It Means To Be Data-Driven: How you can stop hiding behind the numbers and start using them instead.

Emergent Strategy and the Power of Small Improvements: How to create a working environment where problems get noticed (and fixed) just a little bit faster.

Building Better Sales and Marketing Teams

Why Sales Sucks: The three problems holding your GTM team back (and giving a great career a bad name).

Leading Change and Communicating Better

The Chief Reminding Officer: How to make things stick by mastering the art of constant, gentle pressure.

Thinking Strategically

How to Be Strategic: Anyone ever told you that you need to "think more strategically?" Ever wondered what that actually means? This is the framework you've been looking for.

Building Your Career

How To Make a Career Decision: The three tests to use the next time you're thinking about what's next in your professional life.

A Letter to A Small Company's New Hire: Starting a new gig at a small business? Read this to build a plan for how to own your onboarding, win your freedom, and get off to a great start.