- I definitely agree with the first sentence. I start all sales meetings with "How can I help?". It gets me in the right frame fo mind to listen, and invites the client to open up about their need.
- I'm less convinced about the second sentence, which I'm taking quite literally. A salesperson needs to be able to say "I don't think we are best placed to help you."
Paul, that is useful framework.
- I definitely agree with the first sentence. I start all sales meetings with "How can I help?". It gets me in the right frame fo mind to listen, and invites the client to open up about their need.
- I'm less convinced about the second sentence, which I'm taking quite literally. A salesperson needs to be able to say "I don't think we are best placed to help you."